PRIVACY POLICY – AZUR CHARTER

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1. Introduction
Azur Charter respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.
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2. Data Controller
Azur Charter, a trading name of SF online, registered in the Netherlands, is the data controller responsible for processing your personal data.
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3. Personal Data We Collect
We may collect and process the following categories of personal data:
* Full name* Email address* Phone number (including WhatsApp communication)* Booking details and preferences* Travel or service-related information* Communication data (emails, messages, inquiries)* IP address* Device and browser information* Website usage data (analytics and cookies)
We only collect data that is necessary to provide our services.
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4. How We Collect Data
We collect personal data through:
* Website contact forms* WhatsApp and direct communication* Email correspondence* Booking inquiries* Cookies and analytics tools
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5. Purpose of Processing
Your personal data is processed for the following purposes:
* Handling inquiries and booking requests* Communicating with clients* Arranging and facilitating services with Operators* Forwarding relevant booking details to third-party providers* Improving website performance and user experience* Preventing fraud or misuse of services* Complying with legal obligations
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6. Legal Basis for Processing
We process personal data based on:
* Your consent* The performance of a contract or pre-contractual steps* Legitimate business interests (such as service improvement and communication)* Compliance with legal obligations
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7. Sharing of Personal Data
We may share your personal data with:
* Third-party Operators (e.g. yacht providers, drivers, concierge services)* Payment service providers* IT, hosting, and website service providers* Professional advisors where necessary
Data is only shared when required to deliver the requested service.
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8. International Data Transfers
Due to the international nature of our services, your personal data may be transferred outside the Netherlands, including to Operators located in France or other countries.
Where required, we ensure appropriate safeguards are in place in accordance with GDPR.
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9. Data Retention
We retain personal data only for as long as necessary to:
* fulfill the purposes outlined in this policy* comply with legal and administrative obligations* resolve disputes and enforce agreements
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10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
* unauthorized access* loss or misuse* alteration or disclosure
However, no system can be guaranteed to be completely secure.
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11. Your Rights
Under GDPR, you have the right to:
* Access your personal data* Request correction of inaccurate data* Request deletion (“right to be forgotten”)* Restrict processing* Object to processing* Request data portability
Requests can be submitted via our contact details.
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12. Cookies and Tracking
Our website uses cookies and similar technologies to:
* improve functionality* analyze website usage* enhance user experience
Where required, we request your consent before placing non-essential cookies.
You can manage cookie preferences through your browser settings.
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13. Third-Party Links
Our website may contain links to third-party websites or services.
Azur Charter is not responsible for the privacy practices or content of such external websites.
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14. Marketing and Communication
We may contact you via email or WhatsApp regarding your inquiry or booking.
We will not send unsolicited marketing communications without your consent.
You may opt out of communications at any time.
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15. Changes to this Privacy Policy
Azur Charter reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page.
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16. Contact
For any questions regarding this Privacy Policy or your personal data, please contact:
Azur CharterEmail: [moc.retrahcruza%40ofni](mailto:moc.retrahcruza%40ofni)WhatsApp: +31 6 30114048
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